Privacy

Privacy notice

How we use the information you share when you contact HVAC Specialists.

Information you provide

Our forms collect the contact, property, service, and preferred appointment details you submit. Please do not include unrelated sensitive information.

How we use it

We use your details to review and respond to your request. Inquiries are stored in our lead database and sent to our CRM for follow-up. A service-related reply may be sent to the contact details you provide. A form submission does not confirm an appointment or subscribe you to promotional messages.

Service providers

We use Supabase for inquiry storage, Zoho CRM for lead management, Vercel for website hosting, Google Workspace for business email and calendar, and Quo for the business phone line. Quo and Zoho may exchange call or message records through their connected services. Some provider processing may occur outside Canada.

Retention and questions

Inquiry and related service records are currently kept without a fixed deletion date. To ask about information you provided, or to request access or correction, email service@hvacspecialist.ca. We review each request before taking action.

Cookies

We have not enabled analytics or advertising trackers. Read our cookie information for more detail.